Ofcom to Regulate Netflix, Disney+ and Prime Video Under Media Act 2024 | New UK Streaming Rules Explained
The way Britain watches television has changed forever — and now the rules are catching up.
In a landmark shift for the UK’s broadcasting landscape, the government has announced that major video-on-demand (VoD) platforms will soon fall under stronger regulatory oversight from Ofcom, aligning them more closely with traditional broadcasters.
From global streaming giants such as Netflix, Amazon Prime Video and Disney+ to domestic platforms like ITVX and Channel 4, services reaching more than 500,000 users in the UK will now face enhanced scrutiny under the Media Act 2024.
The reform signals one of the most significant updates to British media law in decades — reflecting a reality where on-demand streaming has overtaken traditional live television for millions of households.
Below, we break down what the new rules mean, why they’re being introduced now, and how they could reshape the future of streaming in the UK.
Why the Government Is Regulating Streaming Platforms Now
The government’s move to implement secondary legislation under the Media Act 2024 is rooted in a dramatic shift in viewing habits.
📊 The Changing Face of UK Viewing
Recent data highlights the scale of transformation:
Two-thirds of UK households subscribe to at least one major global streaming platform.
85% of people use an on-demand service each month.
By contrast, just 67% regularly watch live broadcast television.
For younger audiences, the shift is even more pronounced. Many viewers under 35 now treat streaming platforms as their primary — and sometimes only — source of television content.
This transition has exposed a regulatory imbalance. While traditional broadcasters must comply with strict content standards under the Broadcasting Code, many on-demand platforms have operated under lighter oversight — and in some cases, outside UK jurisdiction altogether.
The Media Act 2024 seeks to close that gap.
What Is the Media Act 2024?
The Media Act 2024 is a sweeping reform package designed to modernise the UK’s broadcasting framework for the digital age.
Its key objective: To ensure that audiences receive consistent protections regardless of how they access content — whether through a terrestrial TV channel or a streaming app.
Under the new framework:
Large VoD services used by over 500,000 UK viewers will be designated as Tier 1 platforms.
Tier 1 services will face enhanced regulatory requirements similar to licensed television broadcasters.
Ofcom will gain expanded enforcement powers.
This represents a structural shift in how streaming is governed in Britain.
What Are Tier 1 VoD Services?
The new rules will apply to “Tier 1” video-on-demand services — essentially the largest and most influential platforms operating in the UK market.
Expected Tier 1 Platforms Include:
Netflix
Amazon Prime Video
Disney+
ITVX
Channel 4 streaming services
These platforms collectively serve tens of millions of UK viewers and shape national media consumption patterns.
What New Rules Will Streaming Services Have to Follow?
Under the new regulatory regime, designated platforms will be required to comply with a newly developed VoD Standards Code, which mirrors elements of traditional broadcasting rules.
🔎 Key Compliance Areas
The VoD Standards Code will cover:
Due accuracy in news programming
Protections against harmful or offensive material
Safeguards for children and vulnerable audiences
Transparent complaints processes
For the first time, viewers will be able to lodge complaints directly with Ofcom, rather than relying solely on internal platform review systems.
If violations are found, Ofcom will have the authority to:
Launch investigations
Impose corrective measures
Apply sanctions where necessary
This is a significant development, as it introduces an independent regulatory backstop for streaming content.
A Major Shift in Accountability
Until now, many streaming platforms have operated under a patchwork of European regulations or self-governance policies. Unlike licensed TV channels, they were not uniformly required to follow the UK Broadcasting Code.
That disparity has long been criticised by:
Broadcasters arguing unfair competition
Media watchdogs concerned about child safety
Policymakers warning of regulatory blind spots
The new legislation is designed to create what ministers describe as a “level playing field.”
Government Statement: Protecting Viewers in a Streaming Era
Speaking on the reform, Secretary of State for Culture, Media and Sport Lisa Nandy emphasised the urgency of updating media rules.
She stated that the way audiences watch television has “fundamentally changed,” with millions now choosing on-demand platforms alongside — or instead of — traditional TV.
The government’s position is clear:
Regulation should follow the viewer — not the technology.
The focus, particularly, is on protecting children and supporting parents in navigating digital content ecosystems.
New Accessibility Requirements: Subtitles, Audio Description and Sign Language
One of the most impactful aspects of the Media Act reforms relates to accessibility.
A new accessibility code will require Tier 1 services to meet minimum quotas across their catalogues.
📺 Accessibility Targets
80% of catalogue hours must carry subtitles
10% must include audio description
5% must provide sign language interpretation
These targets aim to bring streaming services closer to the standards long required of linear broadcasters.
For disabled audiences, campaigners say this could be transformative — particularly for viewers who increasingly rely on streaming platforms as their primary source of entertainment and news.
How Ofcom Will Enforce the Rules
As the UK’s communications regulator, Ofcom will play a central role in implementation and enforcement.
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Ofcom’s Expanded Powers Will Include:
Drafting and publishing the VoD Standards Code
Launching a public consultation process
Investigating viewer complaints
Taking enforcement action against non-compliant services
A public consultation on both the content standards code and the accessibility code is expected shortly.
Industry stakeholders, consumer groups, and advocacy organisations will have the opportunity to submit feedback before final implementation.
What This Means for Streaming Platforms
For global platforms, this marks a new chapter in their relationship with UK regulators.
While many already comply with international content laws, the introduction of specific UK-focused oversight could mean:
Enhanced content review systems
Increased compliance staffing
Revised editorial policies for UK-facing programming
Potentially stricter moderation of news and factual content
However, industry insiders suggest that most large platforms already meet many of the proposed standards in practice — meaning operational disruption may be limited.
Impact on News and Documentary Content
One particularly notable provision concerns due accuracy in news programming.
Although streaming services are not traditionally associated with rolling news channels, many platforms now host:
Current affairs documentaries
News-style investigative series
Political commentary specials
Under the new rules, factual programming may face closer scrutiny to ensure editorial accuracy and fairness.
This could signal a broader recognition that streaming platforms are not just entertainment hubs — but influential information channels.
A Level Playing Field for Broadcasters
Traditional broadcasters have long argued that they operate under heavier regulatory burdens than streaming competitors.
By extending similar rules to large VoD services, the government aims to address:
Competitive fairness
Content standard consistency
Viewer trust in digital media
Public service broadcasters, in particular, have welcomed moves that reduce regulatory asymmetry.
What Happens Next?
The next phase involves consultation and code drafting.
Timeline Expectations:
Ofcom launches public consultation
Draft VoD Standards Code published
Accessibility code finalised
Tier 1 services formally designated
Enforcement powers activated
While no firm enforcement date has been announced, industry observers expect staged implementation through 2026.
Broader Implications for UK Media Policy
The Media Act 2024 represents more than a technical adjustment — it reflects a philosophical shift in UK media governance.
It acknowledges:
Streaming is no longer peripheral — it is central.
Regulation must evolve alongside technology.
Viewer protection should be platform-neutral.
As media consumption becomes increasingly digital, policymakers are signalling that regulatory oversight will adapt accordingly.
How Viewers May Notice the Changes
For most viewers, day-to-day streaming may not look dramatically different. However, subtle shifts could emerge:
Clearer complaints pathways
Improved accessibility options
Stronger content warnings
Greater transparency around editorial standards
Parents, in particular, may welcome enhanced protections against harmful or age-inappropriate material.
Industry Reaction and Global Context
The UK joins a growing number of jurisdictions reviewing how to regulate streaming platforms.
Across Europe and beyond, governments are grappling with questions such as:
Should streamers be treated like broadcasters?
How should cross-border services be regulated?
What protections are appropriate in a digital-first era?
The UK’s approach could become a blueprint for other markets balancing innovation with accountability.
The Bottom Line
The Media Act 2024 marks a decisive shift in how Britain regulates television in the streaming age.
By bringing major VoD platforms under enhanced oversight from Ofcom, the government aims to:
Create a level regulatory playing field
Protect children and vulnerable audiences
Strengthen accessibility standards
Ensure due accuracy in news-style content
For viewers, the message is simple: Whether you watch via an aerial or an app, the rules designed to protect you should be consistent.
As consultation begins and codes are drafted, 2026 could become a defining year for the future of UK streaming regulation.